Shipping policy

Shipping Policy

We partner exclusively with reliable international shipping carriers to ensure the best possible service for our customers.

Shipping Rates and Free Shipping Threshold We are pleased to offer Free Standard Shipping on all orders over 49 USD worldwide.

For orders under 49 USD, shipping costs are not fixed and will be calculated automatically at the checkout page. The exact shipping fee is determined based on the destination country, specific delivery address, and carrier specifications.

Order Processing Time All orders are processed and shipped within 1 to 2 business days.

Estimated Delivery Times Once processed, estimated delivery times are 7 to 15 business days for major regions (such as the US, UK, DE, ES, FR, and IT), and 10 to 20 business days for other international destinations. Please note that transit and delivery times may vary slightly depending on local carrier schedules and public holidays.

Tracking Your Order Once your order is confirmed and dispatched, a shipping tracking number will be automatically emailed to the address provided during checkout. You can use this number to track your package on our store tracking page.

Customer Service Hours If you have any questions regarding your order, please feel free to email our customer service team at support@somsunny.com. Our customer service team operates during Beijing Time business hours (Monday to Friday) and will respond to your inquiries as quickly as possible.